Acceptance of the terms and conditions

The general terms and conditions of sale must be read before placing any order on www.sophie-d.com

These Website Standard Terms And Conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website. These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.

This Website is not for use by any minors (defined as those who are not at least 18 years of age).

Sophie.d is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Terms and Conditions of Sale applicable to any transaction are the one published at the date of the order. Placing an order on www.sophie-d.com implies complete adherence, without reservation, to these terms ans conditions.

Sophied reserves the right to refuse or cancel any order that do not comply with its commercial policy.

REGISTRATION

To place an order, the client shall first create a personal account by filling its personal data in the “Personal Account”.

By creating the Personal Account, the client ensures the accuracy and completeness of the data provided. Client shall update its personal data.

In order to place an order, client must have attained majority and enjoy its full legal capacity to enter into contracts.

PRODUCT All our clothes are made in France. The products offered for sale are those described and available on the Website www.sophie-d.com, within the limit of available product stock. Sophie-d takes the greatest care in the presentation and description of the products in order to provide the client with the best possible information. Photos of our products are the most accurate representation possible and have no contractual value.

PRICES

Prices mentioned in the Website are in euros including taxes and excluding the shipping costs. Prices take into account possible discount valid on the day of the order.

Sophie-d reserves the right to modify prices at any time. Prices are available at the time of placing the order.

Price can not be changes once the order is validated. Nevertheless, in case of price mistake (price obviously low compared to the real value of the product), the validated order can be canceled by sophie-d. This measure is exceptional feat.

Shipping costs are calculated according to the order and are indicated at the time of validation of the order.

ORDER

The buyer will take care, before confirming the order, to check all details and the total price, to correct any errors.

For any order placed in sophie-d website, you will receive an email of confirmation within 24 hours.

Once your bag is validated, you will have to select the adress, way of delivery and payment to finalize the sales contract.

Confirmation of the order by the client implies the acceptance of prices and descriptions of available styles.

The sale will be considered final after receipt by the company sophie-d of the full amount due. In case the ordered product is no longer available, we will inform you and refund the amount already paid within 7 days.

In certain cases, payment issue, wrong delivery address or any other issue with your personal account, sophie-d reserves the right to block your order until the problem is solved.

PAYMENT

The purchases shall be settled either via PayPal or via the secure platform provided by our secure partner : 

  • Through Paypal : Payments are made directly with your paypal account if you have one.
  • With bank card : Carte Bleue, Visa, Visa électron, Mastercard, Maestro, VPAY

DELIVERY

Packages are shipped within 2 to 3 weeks after receipt of your payment. The standard shipping method is Colissimo. Whatever shipping method chosen, we will notify you by email. A link will be emailed to track online delivery of your package. The shipping costs include postage and packaging of the parcel. They may vary according to the country or weight of your order.

The delivery is made to the delivery address indicated by the client, being specified that it must be the address of the customer's residence, an individual of their choice or a legal entity (delivery to their company), after receipt of the payment. Deliveries cannot be made neither to hotels nor P.O. boxes.

The delivery of packages is supported by La Poste. We advise you to check the contents of the package to the factor. For deliveries to the international, time varies depending on the postal systems in the countries concerned.

Sophie-d disclaims any liability for any delays, theft, loss, or damage of parcels by post.

Clients must make sure that they have provided accurate and complete information concerning the delivery address.

Sophie-d can not be held liable for any errors address entry and the consequences of delay or error in delivery.

In this case, all costs incurred for the return of the parcel will be supported by the buyer.

Certain countries outside the European Union may be subject to additional charges (duties, taxes) upon reception depending upon the legislation of their country.

Additional charges will be supported by the buyer.

SHIPPING COST

    •  Metropolitan France : 6€ 
    •  European Union : 14€ 
    •  The rest of the world : 20€

RETURNS

The buyer has a period of 14 working days from the date of delivery of the order to return the products, knowing that returns costs are the responsibility of the buyer.

All products can be returned, except those wich have been customized on your request.

All returns must be reported in advance by e-mail at retours@sophie-d.com.

Product must be return with its original packaging, with the original labels attached and the buying invoice without having used it or washed it.

After verification of the articles and validation, the buyer will receive an email to notify him of the refund of the amount.

Repayment will be made through the same payment means used to pay the Order.

CONFIDENTIALITY

All your account information is only used in the context of your business relationship with www.sophie-d.com. These informations are never shared with third parties or resold.

Intellectual Property

Any reproduction or unauthorized use of site content www.sophie-d.com is strictly prohibited, it is considered a violation of copyright punishable by law.